Reservation 

Privacy Policy



About this Policy

This policy sets out how Iririki Pty Ltd (www.iririki.com) collects, uses and discloses your personal information.

If you disclose personal information to third parties this policy will not apply and you will be subject to the privacy policy of that third party.

By accessing or using Iririki Pty Ltd services, including www.iririki.com you agree to the use and disclosure of your personal information in the manner described in this policy.


Iririki Pty Ltd and privacy

www.iririki.com is bound by the Privacy Act (1988).


What personal information is collected

Iririki Pty Ltd collects personal information that it considers necessary for it, or its related bodies corporate to provide the range of services they offer.

Personal information collected by www.iririki.com may include:

  • your name, address and contact details
  • user ID's and passwords
  • the services provided to you
  • records of communications with Iririki Pty Ltd including records using Communications Services

How is personal information collected

Generally, personal information is gathered directly from you when you provide information directly to Iririki Pty Ltd in person, by phone or in writing (whether electronic or otherwise). When you stay in our resort, the information provided to us at the time of your booking is recorded in our reservation system. We may also collect other information within our hotel through the following sources:

  • Guest Registration Cards
  • Guest History Data
  • Guest Recognition Program
  • Accident and Incident Reports and insurance claims
  • Medical Centre - refer to separate Medical Centre Privacy Policy
  • Marine, Dive & Watersports
  • Kids Club
  • Concessionaires
  • Accounts
  • Directly from you when you communicate with Iririki Pty Ltd or any other person using Iririki Pty Ltd Communications Services
  • From third parties such as:
    • Iririki Pty Ltd related companies; travel agents and airline partners and service providers to Iririki Pty Ltd
  • Operators of linked or served web sites, applications and advertising on www.iririki.com
  • From organisations identified or described under the heading "How is personal information disclosed"

How personal information is used

Your personal Information may used for the following purposes:

  • to provide the services requested by you
  • to manage those services including, customer service and billing
  • to research, develop and improve Iririki Pty Ltd services
  • to conduct surveys to determine use and satisfaction with Iririki Pty Ltd services
  • to generate statistics in relation to the Iririki Pty Ltd
  • to promote and market special offers and other services to you
  • If you do not want to receive these please let us know by clicking on the "contact us" link at the bottom of this page and advising us that you would like to "opt out". In addition, if we email you we will include a way for you to "opt out" of receiving further emails.
  • for purposes connected with the operation of the www.iririki.com

How is personal information disclosed?

Iririki Pty Ltd may disclose personal information to individuals and organisations other than Iririki Pty Ltd. The organisations to which we may disclose personal information include:

  • Iririki Pty Ltd staff and bodies corporate
  • the public if you advertise with www.iririki.com or use publicly available Communications Services
  • individuals and organisations that advertise with Iririki Pty Ltd if you submit an enquiry with www.iririki.com. Depending on your enquiry these may include:
    • private advertisers
    • operators of Linked Sites
    • financial service providers
  • If you do not want www.iririki.com to disclose your personal information to these individuals and organisations do not submit enquiries
  • to outsourced service providers who assist Iririki Pty Ltd to provide its services including:
    • information technology providers
    • marketing and market research advisers
    • professional advisers
    • government and regulatory authorities as required by law

How to access your personal information

You generally have a right to access your personal Information. If you wish to access your personal information please email easm@iririki.com. Please remember to provide as much detail as you can as this will help us to find the information. There is no charge for this service.

What if you don't provide personal information?

If you choose not to provide personal information when requested, Iririki Pty Ltd may not be able to provide you with the full range of services.


www.iririki.com, Linked Sites and personal information

When you visit a website or use an application on the www.iririki.com, Iririki Pty Ltd records anonymous information such as IP address, time, date, referring URL, pages accessed and documents downloaded type of browser and operating system.

Cookies may be used by Iririki Pty Ltd to help www.iririki.com provide you with the full range of services it offers, remember your preferences, measure and analyse usage of the www.iririki.com and for security. You may adjust your Internet browser to disable cookies. If you cookies are disabled www.iririki.com may not be able to provide you with the full range of services.

Cookies may collect and store your personal information. This policy applies to personal information collected via cookies.

www.iririki.com may include links to third party web sites, co branded web sites and applications and advertising served to the www.iririki.com by third parties (Linked Sites). Companies who operate Linked Sites may collect personal Information through the use of cookies and otherwise. Iririki Pty Ltd is not responsible for Linked Sites and recommends you read the privacy policy of Linked Sites before disclosing your personal information.


What if I have a problem?

If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us.

Iririki Island Resort

Email: info@iririki.com

Phone: +61 3 9326 6579