FAQs
How Can We Help?
General
Firstly, you will need to transport from the airport to the the wharf.
There are numerous ways in which you can do this. Return airport transfers are available for booking with Malakesa Transfers. These are AUD$40 return per person (Or $20 one way), and can be booked via our Extra's page. In order to book these you will need to provide us with your flight details. This journey takes approximately 15 minutes.
Once at the wharf, you will be instructed to hop on a ferry that will take you to the island. This ferry service is free of charge and takes approximately 3 minutes to take you across to the other side. The ferry runs 24 hours a day, 7 days a week so it is available for guests to use any time of the day as and when they please so there is no timetable to abide by.
Return airport transfers are available for AUD$40.00 per person. These are done with Malakesa Transfers and can be arranged for guests by Iririki.
Please confirm your flight details with us in order for us to book these for you.
11:00am
2:00pm
Yes. Our reception is open 24 hours a day, so there will definitely be someone to greet you and check you into your room. Please note that you are required to book your accommodation for the night before when arriving past midnight to ensure you have a lovely place to rest before the exciting day ahead of you.
100% accommodation payment upfront, a $75 cancellation fee applies. Unfortunately we are unable to refund credit card fees.
- Subject to approval
- Cancellations: In excess of 30+ days of arrival date - 100% refund
- Cancellations: Within 8 - 29 days of arrival date - 50% refund
- Cancellations: Within 0 - 7 days of arrival date - 0% refund
- Sale / Promotions / Discounted - are non refundable, and no date changes are permitted. Unless specifically listed in the promotion T&Cs.
- Bookings for the Christmas / New Year period are non-refundable.
It takes approximately 3 minutes on a ferry to get to Port Vila from Iririki.
Cots for infants are available upon request, free of charge.
Unfortunately, fishing is not permitted on the island. However, there are a number of fishing charters that are available for booking through Guest Relations if you would like to go fishing during your stay.
Yes. Bicycles are available for guests free of charge to use around the island.
Yes. Pool / beach towels are included in your room. Towels are not available for Day Pass guests
There is no fixed timetable for the ferry. It comes and goes when it is needed 24 hours a day. For guests wanting to travel to and from the mainland late at night, there is a button for you to press to signal that you need a ride.
Yes. Baby sitting services are available. Please click here for more information.
Complimentary wi-fi is available to our guests.
Please contact our Guest Relations team at least 24 hours in advance to enrol your child. Our team will provide you with a form to complete, to give us any necessary information to ensure your child visit is safe and enjoyable
Yes. There is a fully equipped gymasium on the island which is available between 6:30am and 6:30pm. Usage of this the gym complementary to guests. The gym is under supervision between 8:00am to 4:30pm, for before or after hours, please ask for keys from reception.
Yes. There is a small safety deposit boxes located in each room.
Yes. There is a hairdryer located in each room.
Yes. We have special honeymoon and anniversary packages available. Please click here to enquire . Alternatively, because events such as these are very intimate and personal, feel free to contact Guest Relations to come up with a package that suits you.
Yes. Located in the foyer of Azure Restaurant is a tour desk where our friendly Guest Relations staff will help you choose and book tours during your stay.
Enjoy a leisurely stroll through our grounds, and one of the resorts buggies will transport your luggage to their rooms.
BSP and ANZ branches as well as other financial institutions for currency exchange are located in the town centre. Business hours are Monday to Friday 8.30am to 4.00pm. Closed weekends and public holidays. All major cards are accepted at ATM machines.
The electrical socket in Vanuatu is the same as the ones used in both Australia and New Zealand. It is a 3 pinned angled plug, formally known as "Type I" Australian AS-3112.
The official currency in Vanuatu is Vatus (Vt). However, Australian dollars are readily accepted in town.
"Tankyu tumas"
We welcome visitors to enjoy the day at Iririki Island Resort & Spa, via the purchase of a Iririki Day Pass from our ferry dock. Guest numbers are limited each day, so pre-book via our Extra's page.
Dining
Yes. Iririki offers a number of vegetarian dining alternatives upon request. Please make sure you let the staff know if you require a special diet.
Yes. Iririki offers gluten-free dining alternatives upon request. Please make sure you are upfront about this with the staff so we can ensure that there is no gluten in your meals.
Yes. Iririki offers dairy-free dining alternatives upon request. Please make sure you are upfront about this with the staff so we can ensure that there is no dairy in your meals.
Breakfast is served at Azure Restaurant between 6:30am and 10am daily.
There are a total for 5 dining places at Iririki. Azure Restaurant; Infinity Bar & Café; Sunset Pool, Bar & Grill; Jewel Lounge & Bar; and Snorkeler's Cove.
Children aged 3 to 12 will receive a 50% discount when dining with a parent and ordering from the A La Carte menu. Discount does not apply to the Children's Menu.
Yes. Room service is available to all guests 24 hours a day, 7 days a week.
